By IvanwuSeller
on Jan 16, 2024
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Question:
Q:Can I use SmartLink B to perform remote diagnostics on SmartLink C V2.0?
Answer:
A:Yes, you can.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:Can I use SmartLink C V2.0 to test heavy-duty vehicles?
Answer:
A:Yes, Support commercial vehicles, passenger vehicles, new energy and other models: Covering Cummins, Bosch, Weichai, Shangchai, Yuchai, Xichai, Chaochai, Yangchai, Quanchai and other engine diagnostic software, it supports trucks, buses, construction machinery, agricultural machinery, trailers, ships and other types of vehicle software.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:Does SmartLink C V2.0 support Bluetooth communication?
Answer:
A:Yes, can support WIFI, Bluetooth and other communication methods.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:Can I charge SmartLink C V2.0 through an external DC power supply?
Answer:
A:No. The SmartLink C dongle obtains power only through a vehicle's OBD diagnostic socket. Getting power through an external DC power supply could result in system malfunction.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:Is it necessary to re-ignite the car after the diagnostic system starts working?
Answer:
A:For the sake of some vehicle's conditions, the re-ignition will provide you a more detailed analysis after OBD diagnosis.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:Some systems of certain old vehicles can not be tested.
Answer:
A:The SmartLink C V2.0 dongle supports CANBUS and DoIP communication protocols, but some old vehicle uses K-Line communication protocol.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:Why is there a sign in the upper right corner?
Answer:
A:Some networks have firewall restriction which leads to a longer delay of connection. You are most likely to see this sign while your system is in connection with networks managed by communities or companies. It is recommended to use the networks directly installed by telecommunication operators where there is no firewall restriction.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:Why is my network connection so poor?
Answer:
A:If the displayed network is poor, there may be too many people using the network in the LAN (Local Area Network) at the same time and some users are downloading. It is recommended to use a stable network for remote SmartLink diagnosis.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:What's the minimum requirement for network conditions?
Answer:
A:The remote SmartLink operation requires a network broadband of 100 MB or above.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:What does “Delay” displayed on the SmartLink C V2.0 screen mean?
Answer:
A:The Delay (network delay) indicates the quality of the current network. Different colors represent different delay status. There are three states of network delay: Green: Indicates the network is normal. It is recommended that the diagnosis operation be performed when the network delay is green. Otherwise, the communication with the vehicle may fail or the incorrect system detection may occur. Yellow: Indicates the network is not stable. Please keep it stable. Red: Indicates the network delay is serious and not suitable for remote diagnosis or the network is disconnected.
By AngelaSeller
on Aug 3, 2023
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Question:
Q:How much is the annual subscription?
Answer:
A:Hi, X431 SmartLink C V2.0 has one year free update online, the Annual Subscription cost is 549USD/year. You can buy it on our site: https://www.x431tool.com/wholesale/one-year-online-update-service-for-launch-heavy-duty-scanner.html
By AngelaSeller
on Aug 3, 2023
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