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F.A.Q (Frequently Asked Questions)

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How Fast Will Your Item Arrive?



1. The delivery time is different from different shipping companies.

Express:
DHL, UPS, TNT and Fedex usually take about 3-5 working days.
                 EMS is a little slower than the above 4 kinds Express, it usually takes 7-10 working days.

Flat air mail: Singapore post and Hongkong post take about 10-20 working days.


2. Besides the shipping option, the delivery time mainly depends on the following influencing factors:
  • Your destination: 1) remote area: If your shipping address is a remote area, the delivery time will be 1-2 working days more, and you have to pay some extra shipping cost for remote area. ( EMS, Singapore post and Hongkong post have no remote area).
     2) some remote countries: If your country is remote area, it will also take more 1-2 working days to arrive.
     
  • The package weight: the package over 21kg will arrive you one day later than those small package under 21kg. 
      
  • Our items stock status: as usual, we will ship out your package in two days after receiving your payment, but for a short time our product is out of stock. When we meet such condition, we will try our best to send the package to you as soon as possible. 
     
  • The harsh weather condition and festival holiday: sometimes the package shipping time will be influenced by the harsh weather condition and festival holiday.