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Customer Questions & Answers

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Question:
Q:Does the Pro5 support unlocking the new "Nissan" Security Gateway (SGW) with an AutoAuth account?
Answer:
A:So sorry, it does not support unlocking the new "Nissan" Security Gateway (SGW) with an AutoAuth account.
By Ivanwu Seller on Apr 6, 2024 0 of 0 found this helpful. Do you?

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Question:
Q:Hello, does X431 Pro5 support new Ford vehicles with Security Data Link?
Answer:
A:Hi, thank you for your question, yes, X431 PRO5 can support 2023 Ford Transit with Security Data Link.
By Ivanwu Seller on Mar 31, 2024 0 of 0 found this helpful. Do you?

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Question:
Q:Which version do I buy for USA market?
Answer:
A:Hi, please choose the Global version.
The LAUNCH only have Global version or EU/UK version, so the Global version is for USA market.
By Ivanwu Seller on Mar 31, 2024 0 of 0 found this helpful. Do you?

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Question:
Q:Can I use the PRO5 to do the ECU coding and programming on Kia Sorento 2006 and 2015?
Answer:
A:Hi, thank you for your question, but PRO5 can not support the ECU coding and programming on Kia Sorento 2006 and 2015.
By Ivanwu Seller on Mar 12, 2024 1 of 1 found this helpful. Do you?

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Question:
Q:Hi, can this pro5 support offline reprogramming?
Answer:
A:Hi, thank you for your question, so sorry PRO5 does not support offline reprogramming.
By Ivanwu Seller on Feb 27, 2024 1 of 1 found this helpful. Do you?

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Question:
Q:Whats the difference between the Pro5 and the Pro5 Elite?
Answer:
A:Hi, sir, we only have the PRO5, do you mean PAD VII ELITE?
You can refer this link: https://www.x431tool.com/service/difference-between-launch-x431-pro5-v-pad-vii-pros-mini-pro3s.html
PAD VII has better hardware, larger RAM ROM.
X431 Pro5 newly add BMW and Benz online programming in 2023, but only do BMW and Benz, PAD VII will do online programming for more brands, Jaguar, Nissan, Renault, Land rover, Subaru, Hyundai, Infiniti, Kia, Porsche.
PAD VII will do VW, Audi online Parameterization and Renault online coding, Pro5 cannot.
They have similar add-on modules, PAD VII supports additional Endoscope and Oscilloscope add-on, Pro5 does not.
If you need, please feel free to contact me for better price.
Best regards
Ivan
By Ivanwu Seller on Feb 18, 2024 1 of 1 found this helpful. Do you?

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Question:
Q:How i know that this is not a scam and that i get my Item?
Answer:
A:Hi, sir, good day, if you don't trust us, we recommend you use the PayPal to pay, the PayPal will protect the buyer and seller both.
By Ivanwu Seller on Jan 7, 2024 1 of 1 found this helpful. Do you?

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Question:
Q:hi where do we find the smartbox 3 j2534 drivers to download?
Answer:
A:Hi, you can
1. Download here:
https://en.cnlaunch.com/products-detail/i-114.html#pro_download
2. Find: Download
3. Get the drivers you need: PRO5 Smartbox J2534 PC tool.zip
By Ivanwu Seller on Jan 2, 2024 1 of 1 found this helpful. Do you?

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Question:
Q:If I want to do DOIP with PRO5, do I need to connect a separate DOIP line or do I buy it separately? Does the unit come with DOIP line?
Answer:
A:Hi, thank you for your question, you can use PRO5 to do DOIP directly.
By Ivanwu Seller on Nov 9, 2023 1 of 1 found this helpful. Do you?

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Question:
Q:Will this LAUNCH X431 PRO5 support online SCN coding for Mercedes 2003-2015? W211/W212?
Answer:
A:Hi, thank you for your question, LAUNCH X431 PRO5 supports online SCN coding for Mercedes 2003-2015, W211/W212.
By Ivanwu Seller on Nov 9, 2023 1 of 1 found this helpful. Do you?

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Question:
Q:Does this device have an intelligent display of topology modules, a technical base for repairs?
Answer:
A:Hi,
Thank you for your question.
This Pro5 has an intelligent display of topology modules, BUT technical base for repairs this function doesn't have.
By Ivanwu Seller on Nov 2, 2023 1 of 1 found this helpful. Do you?

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Question:
Q:Is it possible to program VAG online?
Answer:
A:Hi, PRO5 can not do this program VAG online function, but PAD VII can support.
By Ivanwu Seller on Oct 31, 2023 1 of 1 found this helpful. Do you?

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Question:
Q:which cars can be programmed online?
Answer:
A:Hi, thank you for your question.
If you use x431 software, it can support benz, bmw ecu programming and coding; if you use smartbox, connect to a computer and use remote software to support honda, toyota, jlr, etc.
Pro5 has a smartbox remote device.
By Ivanwu Seller on Oct 31, 2023 1 of 1 found this helpful. Do you?

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Question:
Q:What 50 resets I don't see a list ?
Answer:
A:Hi,
50+ Hot Reset & Relearn Maintenance Services
You can easily choose multiple commonly-used service functions, follow their clear and precise instructions to complete complex projects much faster, including but not limited to the following:
Oil Maintenance Light Reset: reset the oil service lamp; re-calculate the optimal oil life change interval.
Steering Angle Reset: reset the steering angle to zero to keep the car running straight.
Injector Coding: write the new injector code into the system to correct cylinder injection quantity.
Electronic Parking Brake Reset: help replace and reset the brake pad.
Throttle Matching: initialize the throttle actuators to the default state.
Battery Matching: register the battery after replacement.
Tire Pressure Reset: reset the tire pressure.
Headlight Matching: initialize the adaptive headlamp system.
And many more with expanding. Function menus vary by manufacturer, year, and model. Reach us for compatibility check.
NOTE: *Explore more service functions by accessing menus of “Vehicle Brand -> System Diagnostics -> Special Function”.
By Ivanwu Seller on Oct 30, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Will this x431 scan tool calibrate adas?
Answer:
A:Hi sir, you should need pay the extra money to get ADAS tool like 431 ADAS Mobile, if you want it, please contact me.
By Ivanwu Seller on Oct 15, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Can this tool program/write the vin# to modules like bcm and rf hub on 2014 ram 2500?
Answer:
A:Sorry sir, the Launch X431 PRO5 currently can not meet your needs. Please let us know if you have any other questions.
By Ivanwu Seller on Oct 15, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Can it add a new key of my Chrysler?
Answer:
A:Hello sir, if you need to add a new key for you Chrysler, you may need to purchase an X431 PROG3 IMMO programmer extra.
Please tell us your vehicle model, year and VIN, we can help confirm the vehicle coverage, thank you.
By Ivanwu Seller on Oct 15, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:What's the difference between X431 pro5 & x431 v+?
Answer:
A:Dear customer, thank you for your question.
Our X431 PRO5 is the upgrade model of the X431 V+, which can support the J2534/CANFD/DOIP new protocol.
Our X431 PRO5 is equipped with the Smartbox that allows you to download the OEM software so as to perform programming.
Please let us know if you have any questions.
Best regard
Ivan
By Ivanwu Seller on Oct 15, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Can use xprog3 on laptop with j5234 tool to program ECU or do need PC adapter for xprog3 to do ECU on laptop?
Answer:
A:Hi, yes, you use xprog3 on the laptop with j5234 tool to program ECU.
By Ivanwu Seller on Sep 19, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:How much is the update fee for launch x431 pro5?
Answer:
A:Hi, X431 PRO5 has 2 year free update, the annal update cost is 350USD/year after free service, the two years update fee is 450USD/two years, you can choose the one you need.
By Angela Seller on Aug 8, 2023 1 of 1 found this helpful. Do you?

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