Latest price:US$1,598.00€1,466.01£1,229.18AU$2,619.60C$2,282.90円238,102.00US$799.00€733.00£614.59AU$1,309.80C$1,141.45円119,051.0050% off
Item No. SH104
Free Shipping
Customer Questions & Answers
1 votes
Question:
Q:Hi, why won't my Launch X431 Smart link C v2 connect to my Launch X431 Pad 7 Elite via Bluetooth ? Bluetooth is turned on in Pad 7 but when searching it cannot find Smartlink ! Thanks.
Answer:
A:Hi dear, good day, could you please contact us via Whatsapp: +86 18186426016 so that we can help solve the issues asap
By IvanwuSeller
on Apr 21, 2025
0 of 0 found this helpful. Do you?
1 Votes
1 votes
Question:
Q:Can I use it for cars and vans ?
Answer:
A:Hi, please use it with the X431 scanner, such as V+ V5.0 or Pros3+ v5.0, so that you can use it with cars and vans. Please do not use it alone.
By IvanwuSeller
on Nov 21, 2024
1 of 1 found this helpful. Do you?
1 Votes
1 votes
Question:
Q:Can this device do dongfeng trucks? Can you provide a list of models?
By IvanwuSeller
on Jan 16, 2024
1 of 1 found this helpful. Do you?
1 Votes
1 votes
Question:
Q:Can I use SmartLink B to perform remote diagnostics on SmartLink C V2.0?
Answer:
A:Yes, you can.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
1 Votes
1 votes
Question:
Q:Can I use SmartLink C V2.0 to test heavy-duty vehicles?
Answer:
A:Yes, Support commercial vehicles, passenger vehicles, new energy and other models: Covering Cummins, Bosch, Weichai, Shangchai, Yuchai, Xichai, Chaochai, Yangchai, Quanchai and other engine diagnostic software, it supports trucks, buses, construction machinery, agricultural machinery, trailers, ships and other types of vehicle software.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
1 Votes
1 votes
Question:
Q:Does SmartLink C V2.0 support Bluetooth communication?
Answer:
A:Yes, can support WIFI, Bluetooth and other communication methods.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
1 Votes
1 votes
Question:
Q:Can I charge SmartLink C V2.0 through an external DC power supply?
Answer:
A:No. The SmartLink C dongle obtains power only through a vehicle's OBD diagnostic socket. Getting power through an external DC power supply could result in system malfunction.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
1 Votes
0 votes
Question:
Q:Will this system work on my x431 pad 3
Answer:
A:Hi, could you please send us your PAD serial number? it should be 12 digits and ends with V0. Thank you so much
By IvanwuSeller
on Apr 13, 2025
0 of 0 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Is it necessary to re-ignite the car after the diagnostic system starts working?
Answer:
A:For the sake of some vehicle's conditions, the re-ignition will provide you a more detailed analysis after OBD diagnosis.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Some systems of certain old vehicles can not be tested.
Answer:
A:The SmartLink C V2.0 dongle supports CANBUS and DoIP communication protocols, but some old vehicle uses K-Line communication protocol.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Why is there a sign in the upper right corner?
Answer:
A:Some networks have firewall restriction which leads to a longer delay of connection. You are most likely to see this sign while your system is in connection with networks managed by communities or companies. It is recommended to use the networks directly installed by telecommunication operators where there is no firewall restriction.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:Why is my network connection so poor?
Answer:
A:If the displayed network is poor, there may be too many people using the network in the LAN (Local Area Network) at the same time and some users are downloading. It is recommended to use a stable network for remote SmartLink diagnosis.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:What's the minimum requirement for network conditions?
Answer:
A:The remote SmartLink operation requires a network broadband of 100 MB or above.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:What does “Delay” displayed on the SmartLink C V2.0 screen mean?
Answer:
A:The Delay (network delay) indicates the quality of the current network. Different colors represent different delay status. There are three states of network delay: Green: Indicates the network is normal. It is recommended that the diagnosis operation be performed when the network delay is green. Otherwise, the communication with the vehicle may fail or the incorrect system detection may occur. Yellow: Indicates the network is not stable. Please keep it stable. Red: Indicates the network delay is serious and not suitable for remote diagnosis or the network is disconnected.
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?
0 Votes
0 votes
Question:
Q:How much is the annual subscription?
Answer:
A:Hi, X431 SmartLink C V2.0 has one year free update online, the Annual Subscription cost is 549USD/year. You can buy it on our site: https://www.x431tool.com/wholesale/one-year-online-update-service-for-launch-heavy-duty-scanner.html
By AngelaSeller
on Aug 3, 2023
1 of 1 found this helpful. Do you?