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F.A.Q (Frequently Asked Questions)

Shipment & Track

Customs Clearance


About my account

Return & Warranty

What Kind of Express Can You Choose to Ship?

1. Our delivery methods:

Express: DHL, EMS, UPS, TNT and FedEx
Flat airmail: Singapore Post & Hongkong post

Delivery Options Delivery time       Tracking Link
dhl service 3-5 workring days
ems service 7-10 workring days
ups service 3-5 workring days
tnt service 3-5 workring days
fedex service 3-5 workring days
singpost service 10-20 working days
hongkong post service 10-20 working days

2. Usually, we ship out your item by DHL, EMS or Singapore Post.
Our website has specific shipping methods on the webpage. Stand Flate Rate is shipped by singpost airmail, Express shipping usually is shipped by DHL.
If you have specific requirement on the shipping method, please contact us customer service.

3. Special shipment notice

1) Brazil customers notice
If you want to ship the item by DHL, UPS, TNT or Fedex, you have to provide us your CPF No. (tax No.), that's is necessary for shipment and customs clearance. But if you use EMS, Singapore post or Hongkong post, it doesn't need CPF No..

2) EMS Service is only to specific countries: Russia, Belarus, Ukraine, France, etc.

3) We can use the special shipment as your authorized agent.